The operator's math, on one page
The rules and formulas of all five lessons, the same arithmetic Hubricon's engine runs. Margin rate is contribution before ads ÷ price.
1Contribution, not gross margin
contribution before ads = price − landed cost − payment fee − label − packing − refunds
Gross margin stops at the shelf. Contribution is what one order adds to the business; take off ad spend per order (a month's ad spend ÷ its orders) for what it adds after ads.
Lesson 12Your break-even
break-even ROAS = price ÷ contribution before ads
break-even ACOS = contribution before ads ÷ price
A target under the break-even buys every first order at a loss. ACOS is ROAS upside down.
Lesson 23The last dollar, not the average
A platform's ROAS is an average. The next dollar returns less than the average on a campaign that is already spending. Judge the last dollar against the break-even; past where it falls under, each dollar loses on a first order.
Lesson 24And the customers who come back
break-even with repeat customers = first-order break-even ÷ lifetime multiplier
Only on your own repeat orders, on margin, discounted, and checked against a quarter it did not see. On Amazon no export says who came back: use the first-order break-even.
Lesson 25LTV to CAC, counted honestly
CAC = ad spend in a month ÷ customers whose first order fell in it
LTV (52 weeks, margin) = margin rate × (first order + repeat orders × repeat value)
Margin, not revenue. A year, not a lifetime. A new customer, not the survivors. Say CAC is blended.
Lesson 36Payback
margin back by week t = margin rate × (first order + repeat orders by week t × repeat value)
Payback is the week it passes CAC. Until then, every new customer is cash out. A store can grow and still run out of cash when payback is longer than its cash lasts.
Lesson 47The numbers that mislead
- LTV to CAC on revenue: flatters.
- Break-even ROAS on the first order alone: too strict where customers come back.
- Gross margin: flatters.
- Average ROAS: flatters the last dollar.
Ranked on the course's invented store; on yours the order may differ.
Lesson 58In order
- Contribution before ads on your best seller.
- Break-even ROAS from it, and the last dollar on your largest campaign.
- Repeat orders and payback from your own Orders export.
Free, from The Operator's Math at hubricon.com/learn. Every lesson is open; no email needed.